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Frequently Asked Questions

Basic Information / Sign Up Process

DAE is a membership association for documentary professionals from inside and outside of Europe. Joining not only gives you access to the ever-growing community of fellow members but also year-round activities; special offers and discounts to industry-related festivals and markets; exclusive member-only events and other great deals.

Everyone working professionally in documentary storytelling professions and film students become a DAE member. Our members range from students, first-time filmmakers to veteran producers and sales agents to film festivals, documentary associations and broadcasters.

Absolutely yes!

DAE is for everyone from inside and outside of Europe, and we don’t care what passport you hold.

Yes, see above. DAE acts and advocates for everyone working in documentary storytelling professions inside and outside of Europe.

Unfortunately not (yet).
DAE is a professional association and as per our statute we can only accept professionals as members. We plan to introduce a friends scheme in 2022 that will be open to non-professionals.

You can join individually or as a company/organisation. We have four different types of memberships: student, single, small and medium to large. You can find an overview of all types here. If you have trouble deciding what kind of membership is right for you and your organisation contact us

If you become a DAE member your membership is not limited to an expiry date. Every year we will invoice your membership fee.

The membership can be cancelled three months before your annual renewal in writing by e-mail to info@dae-europe.org with the subject line Discontinuing My Membership.

Your membership fees contribute to building useful resources for members and the documentary community at large.

If that’s the case, please contact us at info@dae-europe.org, and we’ll find a solution together.

You can apply for a DAE membership here. Please select your membership option and fill out the respective form, accept the terms and conditions and the privacy policy and hit the Sign up button.

Click on Join Now and select your respective registration form (student, single, small, medium to large membership). Fill in all the information necessary. Enter your code in the field “Coupon Code” and press enter to validate the discount.

Your next membership fee will automatically be deducted in 12 months. That’s why you’ll be asked to select a payment method, although the discount applied. 

Please choose a payment method for the next term. Please inform us info@dae-europe.org with the subject line “Discontinuing My Membership” should you not wish to renew your membership.

How to use the members area

You can find the login button in the right corner of our menu bar above. Use your email address or username for the login and your password.

If yes, request a new one here.

Account Information

You can request a new one here.

Under the “Home” tab are your account details. These details are only visible to you and us, and used for administrative purposes only. Please always keep your registered business name and billing address up to date.

The information in your “Profile” will be featured in the Members Directory. They are visible to all logged-in members. By adding or deleting information you can control what you want to share with fellow DAE members.

No. Your contact details in your home settings are separated from your profile settings. It’s up to you whether or not you would like to share your contact details with our community. If you do not like to share your contact details don’t add them to your profile settings too.

The Members Directory is a list  of all DAE members including profession, name of company/organisation, contact information, biography and links to social media accounts. The list can be searched and filtered according to your needs, and you can download your search results in different formats.

Please log in and go to your account settings. Please navigate to the profile tab and change all information you want here. Don’t forget to hit save before logging out.

Subscription

No, you don’t need to renew your subscription every year. Your membership is valid for 12 months from the date of payment and renews automatically.

The membership can be cancelled three months before expiry in writing by e-mail to info@dae-europe.org with the subject line Discontinuing My Membership. You can technically cancel your subscription in your log-in area under the “Subscription” tab at any time, however to validate the cancellation of your DAE membership we need to receive it in writing and within the notice period.

Sub-Account Management

To add your sub-memberships please register first. Once subscribed the registration process for your designated sub-members is enabled. In order to redirect them to our registration page you can find a unique Sign Up URL in your profile that you can share with them.

All sub-accounts are visible in your account settings. Please log in first to get an overview.

Payments

You can add your payment details in three steps

STEP 1: 

Log into your profile

STEP 2: 

Got to Join Now and click on your membership type. 

STEP 3: 

Continue to the end of the form, select your payment method and fill in your details. Accept the terms and conditions and the privacy policy and hit the Sign up button. 

Depending on your payment method you’ll be forwarded to a check-out page to finalise your payment. 

You are all set and will receive a payment confirmation by DAE to your inbox.

Please follow the instructions mentioned above.

You can find your invoice details once logged in to your account under the “Payment” tab

You can change your invoice address in your account under the “Home” tab. If you have problems please contact us at info@dae-europe.org.

If your transaction failed please contact us at info@dae-europe.org and we will find a solution.